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Our "Golden Rule" Customer Service Policy




At let's be pets, we use the term "golden rule" because it is our policy to treat our customers like we want to be treated! For customer service, that means we want you to be able to contact us as easily and for as many hours a day as possible. We have found that the best way to make that happen is to set up a system so you can chat with us or e-mail us at any time. We believe this system allows us to provide you with the most personal, friendly & knowledgeable service possible!

      You can "talk" to us live by clicking the Live Chat Button at the top of any page.

      You can e-mail us directly via contact@letsbepets.com or by using the form below.
      Even if we are not online for live chats, we will be available by e-mail.

      Of course, if after chatting or emailing us, you would prefer a phone call, we would be happy to oblige!
      We can be reached at (302) 439-0592 or just send us your number and we will call you.


Thank you for shopping with us. For more information, please see our About Us page, read our new blog, or visit us on facebook, twitter, and pinterest.


Thank you for shopping with us!

ed  &  lyvonne
and the let's be pets™ team
by essentials enterprise, llc
offices located at:
1301 ridge road
wilmington, de 19809
(home of tax-free shopping)

   



P.S. If you're emailing and you have any pet pictures you'd like to share, please send them in!!!



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